Signature Jewelers Arlington Heights IL

Signature Jewelers, located at 1249 N Rand Rd, Arlington Heights, IL 60004, is an independent jewelry store known for its variety of services, particularly in engagement ring creation. The store has garnered mixed reviews, with a total of 10 reviews reviewed to gather insights for this overview. Customers have highlighted the store's offerings, such as jewelry repairs and appraisals, alongside engagement ring customization.

The sentiment from online customer reviews shows a division in experiences. Positive feedback frequently emphasizes the owner's, George's, expertise in jewelry repairs and the welcoming nature of the staff. However, there are notable negative reviews that bring to light concerns regarding customer service and professionalism.

Overall Sentiment from Online Customer Reviews:
- Positive: 40%
- Neutral: 10%
- Negative: 50%

Opening Hours:
| Day | Hours |
|-----------|-------------|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |

Staff:
- George (Owner)

Best Review:
The best review noted that the store has been a trusted place for years, praising George's excellent work on various jewelry services. Customers appreciate the care and attention given to their items.

Worst Review:
The worst review described a troubling incident involving a lost watch, with the owner allegedly dismissing the customer's concern, leading them to file a police report. This example raised significant doubts about customer service protocols.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.