Borden Jewelry & Gifts is a long-standing jeweler located at 136 E Broad St, Cookeville, TN 38501. Renowned for its engagement ring creation services, Borden Jewelry offers a wide selection of beautiful custom-designed and ready-to-wear jewelry. Customers have frequently praised the exceptional service provided by the knowledgeable staff, often mentioning owner Jerry and others who contribute their expertise to help clients find the perfect piece.

Operating in Putnam County, the store specializes in jewelry repair, cleaning, and unique gifts, catering to a variety of customer needs. The jewelers take pride in their craftsmanship and dedication to customer satisfaction, making them a trusted destination for couples looking for engagement rings.

The store has a mixed sentiment from online reviews. Out of the 50 reviews analyzed, the overall sentiment can be summarized as follows:

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

Positive reviews often highlight the warmth and professionalism of the staff, exceptional pricing, and a great selection of unique jewelry pieces. However, a few negative comments have pointed to concerns regarding pricing practices and customer interactions, suggesting a lack of consistency in experiences.

**Opening Hours:**
| Day | Hours |
|-----------|---------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 4:00 PM |
| Sunday | Closed |

**Staff Members Mentioned:**
- Jerry

Best Review: A customer noted that Borden Jewelry feels like a family-run business, complimenting the exquisite selection and the welcoming atmosphere, particularly appreciating the personal touch added by the staff.

Worst Review: One reviewer expressed frustration regarding a negative interaction with staff, describing a judgmental atmosphere and concerns about the authenticity and pricing of certain items, which left them feeling unwelcome.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.