Willow Avenue Jewelers, located at 307 S Willow Ave, Cookeville, TN, is an establishment that offers a range of jewelry services including custom engagement ring creation and jewelry repair. Situated in Putnam County, this family-run shop has garnered mixed reviews, reflecting varied customer experiences.

The store prides itself on crafting unique engagement rings, providing personalized design consultations, and ensuring high-quality workmanship. Many customers appreciate the intimate shopping experience and the opportunity to create one-of-a-kind pieces. However, some reviews cite issues with staff professionalism and customer service, leading to a split in overall satisfaction.

Customer Sentiment: Approximately 70% of customers have shared positive experiences, while 20% encountered issues, and 10% feel neutral about their service.

Opening Hours:

Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 1:00 PM
Sunday: Closed

Best Review: Rita praised Willow Avenue Jewelers for being a fantastic place for jewelry shopping and repair, emphasizing the warm and helpful staff she encountered.

Worst Review: Josh recounted a disheartening experience where he felt profiled by the staff, claiming rude treatment regarding his jewelry.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.