Judd's Jewelry, located at 390 S Lowe Ave, Cookeville, TN 38501, is a notable establishment for those seeking high-quality engagement rings and exceptional jewelry services. The owner, Tommy Judd, is highly regarded for his expertise in watch repair and jewelry services, emphasizing a personalized approach to customer needs. This family-owned business offers a wide range of services, including engagement ring creation, jewelry repair, watch repair, and cleaning. Judd's Jewelry has been a trusted name in Putnam County for several years, known for its commitment to quality and customer satisfaction.
The store's operating hours are as follows:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Overall, the sentiment from online customer reviews indicates a mixed experience. Out of 34 reviews, approximately 60% are positive, 15% neutral, and 25% negative. Many customers praise the store for its knowledgeable staff and the quality of service provided, especially for watch and jewelry repairs.
Best Review: A customer praised the store for its excellent service and fair pricing, highlighting the expertise of the staff and the overall pleasant experience they had when working with there.
Worst Review: One reviewer expressed frustration over a lengthy delay in repairing items, stating that they were unable to reach anyone at the store despite repeated attempts, leading to disappointment with the lack of communication.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 34
Store Phone Number: 9315282428