Brooks Pawn and Jewelry, located at 1501 Coffee Rd, Ste F, Modesto, CA 95355, provides a diverse selection of jewelry services with a strong emphasis on engagement ring creation. The store has been a family-owned business since its inception in 1981, offering exceptional customer service and a wide array of estate jewelry and valuable items. Operating hours are Monday to Friday from 10:00 AM to 6:00 PM, with lunch closure from 1:30 PM to 2:15 PM, and closed on Saturdays and Sundays. For inquiries, customers can reach them at (209) 575-0786.
With a total of 69 reviews analyzed, a mix of sentiments was observed. Positive feedback highlights friendly staff, knowledgeable service, and a welcoming atmosphere, while some negative reviews mention concerns about pricing and low offers for items.
Overall Sentiment from Online Customer Reviews:
Positive: 61%
Neutral: 27%
Negative: 12%
Best Review:
According to Felicia, the staff at Brooks Pawn and Jewelry are extremely friendly and knowledgeable, offering great bundle deals and quality items, making her eager to return.
Worst Review:
James expressed dissatisfaction with the offers he received for his gold jewelry, feeling that the shop undervalued his items significantly compared to market rates.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
|------------------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff members mentioned include Tori, the owner, and other employees who contribute to the store's welcoming environment.
Positivity Score: 74.5%
Total Customer Feedback Reviewed: 69
Store Phone Number: 2095750786