Kay Jewelers, located at 3401 Dale Rd, Ste. 156, Modesto, CA 95356, is a well-known jewelry store offering a range of services, particularly specializing in the creation of engagement rings. With a commitment to providing a superior shopping experience, Kay Jewelers has gathered 174 customer reviews highlighting both positive and negative aspects.

The store features a comprehensive selection of engagement rings, wedding bands, and other fine jewelry. Customers have noted a mix of experiences with the staff. Some have praised the knowledgeable and attentive service provided by specific employees, such as Destiny and Angel, who were commended for their patience and helpfulness in assisting customers with their selections. However, some reviews also mention frustrations regarding customer service, particularly concerning staff responsiveness and handling repairs.

Operating in Stanislaus County, Kay Jewelers maintains various hours throughout the week, accommodating different customer schedules.

Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 20%
Negative: 25%

Best Review: Shafi highlighted the exceptional service he received, noting that the employee went above and beyond to assist him in finding the right jewelry within his budget.

Worst Review: Krys expressed frustration over the store being closed despite posted hours, resulting in a significant inconvenience as she tried to pick up a present in a timely manner.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.