Yates & Co Jewelers is a reputable jewelry store located at 3501 McHenry Ave Ste F-18, Modesto, CA 95356, specializing in custom diamond engagement rings and vintage jewelry. The store has built a solid reputation within the community, proudly serving Stanislaus County since 1988, offering services such as engagement ring creation, ring resizing, jewelry repair, custom design, and appraisals.

Customers express high levels of satisfaction with the attentive and knowledgeable staff, including Ron Yates and Ashton, both of whom are known for their professionalism and expertise in jewelry design. The atmosphere is described as friendly and welcoming, making it a comfortable place for clients to discuss their unique jewelry needs. The shop also provides complimentary ring cleaning services for life, which is a significant added value for customers.

Despite the overwhelmingly positive feedback, some customers have expressed dissatisfaction, particularly regarding communication delays in specific situations and unexpected changes in costs.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%

Highlight Reviews:
Best Review: A customer praised the custom engagement ring process, highlighting the seamless experience provided by the staff. They appreciated the expertise and attention to detail in bringing their vision to life, ultimately resulting in a beautiful ring that exceeded expectations, thanks to Marissa's guidance.
Worst Review: A customer shared concerns about miscommunication regarding the value offered for jewelry sold, suggesting that they felt the initial appraisal was inaccurate and the staff's explanation needed improvement.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Ron Yates
- Ashton Yates-Woolley
- Marissa Stewart