Zales Jewelers, located in Vintage Faire Mall at 3401 Dale Road, Suite 511, Modesto, CA 95356, operates under the Stanislaus County jurisdiction. With a phone number of (209) 236-0979, the store is known for its engagement ring creation and a variety of fine jewelry options. Customers praise the knowledgeable and friendly staff, particularly highlighting the exceptional service provided by team members such as Nina and Erika. The store offers services including custom jewelry design, cleaning, and repair, ensuring that clients can find or create the perfect engagement ring tailored to their needs.

Customer reviews reveal a mix of experiences. While many customers express satisfaction with the personalized service and the quality of the jewelry, there are mentions of long wait times and occasionally inconsistent customer service, affecting some shopping experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Best Review: A customer named Geni commended Zales for their great experience and beautiful selection, particularly acknowledging Erika's recommendations and cheerful assistance.

Worst Review: Dawn expressed frustration over poor service and long wait times, feeling overlooked despite being in the store with her family.

Operating Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM

Staff Members:
- Nina
- Erika

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.