Brown's Custom Jewelry, located at 5103 W Goshen Ave E, Visalia, CA 93291, is a notable destination for custom engagement rings and jewelry services in Tulare County. The store is renowned for its high-quality craftsmanship and exceptional customer service delivered by Wade and Candace Brown, who have years of experience in the fine jewelry industry. They focus on creating unique engagement rings tailored to each client's specific preferences and budget, emphasizing a collaborative design process. Wade's expertise in jewelry management and Candace's gemology credentials further enhance their ability to meet customer needs.
Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
The store has gathered a total of 47 reviews.
Overall Sentiment from Online Customer Reviews:
Positive sentiment is dominant, with approximately 90% of reviews indicating satisfaction, 5% neutral, and 5% negative. Customers frequently praise the welcoming atmosphere and outstanding craftsmanship, with many highlighting the personal touch in the service provided by Wade and Candace. However, a few reviews noted issues regarding pricing in specific cases.
Best Review:
A customer named Ed expressed that Brown's Custom Jewelry excelled beyond expectations with their service, underscoring the combination of trust, quality, and customer care he received.
Worst Review:
A customer named Jeff criticized the store's pricing, recounting an experience where he felt the owner was dismissive when discussing costs for a custom engagement ring.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Staff Members:**
- Wade Brown
- Candace Brown
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 47