J A Burgess Jewelers, located at 125 S Church St, Visalia, CA 93291, is a well-regarded choice for engagement ring creation and various jewelry services. Known for their expertise in custom jewelry design, the skilled team offers a range of services including jewelry repair, watch battery replacement, and custom alterations. Customers frequently appreciate the welcoming atmosphere and the professionalism of the staff, particularly praising the owner, Jim, and his wife, Sue, for their commitment to quality and customer satisfaction.

With a compilation of 25 reviews gathered, the overall sentiment reflects a strong approval from clientele. Positive sentiments account for approximately 85%, while neutral comments make up 10%, and negative reviews are at 5%. This positive atmosphere is marked by compliments on the outstanding repair work and the honest nature of the staff, with many customers highlighting their willingness to assist without upfront charges.

Operating hours are as follows:
- Tuesday: 10:00 AM – 3:00 PM
- Wednesday: 10:00 AM – 3:00 PM
- Thursday: 10:00 AM – 3:00 PM
- Friday: 10:00 AM – 3:00 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed

**Staff Members**: Jim Burgess, Sue Burgess

Best Review: A customer highlighted the exceptional service provided by Jim and Sue, noting that they handled a wedding ring repair with care and attention, emphasizing the owners' friendly demeanor and expertise.

Worst Review: One review expressed frustration over a lack of attention during a visit, stating that the customer felt ignored despite arriving during business hours.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.