Kay Jewelers, located at 2171 S Mooney Blvd, Visalia, CA 93277, offers an impressive selection of engagement rings and personalized jewelry services. Known for its friendly and knowledgeable staff, including team members like Jay Jay and Rachel, the store excels in creating a welcoming atmosphere where customers can explore options for their special purchases. The jeweler provides various services, including custom orders, diamond upgrades, and repair services. With a focus on engagement ring creation, Kay Jewelers has positioned itself as a leading destination for couples looking to find the perfect symbol of their love.

Operating in Tulare County, the store currently has a total of 198 customer reviews, reflecting a diverse range of experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%

Customers often praise the exceptional service and guidance provided by the staff. However, there are concerns regarding inconsistencies in customer service experiences, with some reporting rudeness or dissatisfaction.

**Opening Hours:**
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM

Staff Members: Jay Jay, Rachel

Best Review: A customer expressed that Jay Jay provided amazing service, being especially helpful in guiding them through their choices and creating an enjoyable shopping experience.

Worst Review: One reviewer described a concerning experience of receiving rude treatment from the staff when seeking assistance, feeling that the service was unwelcoming and dismissive.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.