Roger Burke Jewelers, located at 4700 N University St #6, Peoria, IL 61614, offers a range of services focused on custom engagement ring creation and jewelry design. With a reputation built over 30 years, this family-owned business is well-regarded in Peoria County for its attentive customer service, high-quality craftsmanship, and a diverse selection of fine jewelry.

The team, including Roger Burke and his son Nicholas, is praised for their professionalism and willingness to collaborate with customers on designs, ensuring that individual preferences are accommodated. The jeweler offers custom pieces, repairs, and a selection of diamonds based on customer needs. Online reviews reflect a customer-centric approach, with many highlighting the welcoming atmosphere and helpful staff.

However, the store has received some criticism, particularly concerning custom work quality and customer service in a few isolated cases, suggesting that experiences may vary. Overall, engagement ring clients appreciate the expertise and personal attention they receive, bolstering the store's positive reputation.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Best Review: Joan appreciated the store's professionalism and noted that Roger Burke created stunning custom rings that received numerous compliments, highlighting the store's extensive diamond selection.

Worst Review: An anonymous customer reported unsatisfactory experiences with several custom rings, citing poor craftsmanship and a lack of resolution when addressing their concerns.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members:
- Roger Burke
- Nicholas Burke

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.