Cape Cod Jewelers, located at 366 Main Street, Hyannis, MA 02601, operates in Barnstable County and specializes in engagement ring creation along with a wide array of fine jewelry, including nautical-themed pieces. Known for its family-owned atmosphere, this jeweler has a reputation for offering both stunning designs and solid customer service.
The store features a diverse selection of Cape Cod jewelry and artisan pieces, catering to customers seeking unique and high-quality engagement rings. The staff is frequently praised for their friendly demeanor and expertise in helping customers choose the perfect ring for their special occasion.
Overall sentiment from online customer reviews:
- Positive: 54%
- Neutral: 26%
- Negative: 20%
While many customers appreciate the quality of the jewelry and the engaging service, there are notable concerns regarding customer service consistency and product quality. Some have reported issues with sizing and the customer service response to online orders.
Best Review: A customer highlighted the exceptional service received when purchasing multiple pieces of jewelry, praising the helpful communication throughout the ordering process.
Worst Review: Another customer expressed frustration over sizing issues with bracelets, coupled with negative experiences related to customer service and additional fees for restocking.
Operating Hours:
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Closed on Sunday, Monday, and Tuesday.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 67%
Total Customer Feedback Reviewed: 70