Located at 585 Main Street, Hyannis, MA, Jewelcraft has been a cornerstone of jewelry craftsmanship in Barnstable County since 1975. This family-owned business specializes in custom jewelry, particularly engagement rings, where owner Gary Framson and his skilled staff are dedicated to creating unique and personalized pieces. The jeweler offers a range of services, including custom design, repair, and resizing, catering to the needs of both local and visiting clients. The atmosphere is known to be welcoming, with a reputation for attentive customer service.
The overall sentiment from online customer reviews suggests a favorable perception of Jewelcraft, with 70% positive, 20% neutral, and 10% negative feedback. Many customers praised the quality of jewelry and customer service, while a few reported dissatisfaction with specific interactions and services provided.
Best Review: A customer commended the professionalism and craftsmanship at Jewelcraft, noting their satisfaction with a custom engagement ring that exceeded expectations, acknowledging Gary's expertise and the supportive staff.
Worst Review: Another customer expressed disappointment with their resized engagement ring, indicating issues with the finish and size adjustments that were not addressed to their satisfaction.
**Opening Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 30
Store Phone Number: 5087754460