Zales Jewelers in Cape Cod Mall operates in Barnstable County, MA, providing a broad range of jewelry services, with a strong focus on engagement ring creation. Located at 793 Iyannough Rd., Ste. N110 B, Hyannis, MA 02601, Zales offers personalized consultations for designing stunning engagement rings tailored to individual styles. The store staff, known for their helpfulness and knowledge, assist customers through every step of the ring creation process, from selecting the perfect diamond to finalizing the design. Additional services include jewelry and watch repairs, custom orders, cleaning, and inspections.

Operating hours are as follows:
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM

The store's contact number is (508) 568-3997.

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 15%
Negative: 30%

Customer feedback reflects a mix of experiences. Positive reviews highlight the reasonable prices, friendly staff, and the store's effective handling of repairs. Conversely, some customers have expressed frustrations regarding wait times and issues with order processing.

Best Review:
Kylie Correia noted that Zales offers great weekly sales and compliments the staff on their exceptional service.

Worst Review:
Daniel L. expressed disappointment with the lack of communication, mentioning that a refund took an unreasonably long time to process.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.