Pro Jewelers, located at 769 Iyannough Rd, Cape Cod Mall, Hyannis, MA 02601, operates in Barnstable County and specializes in jewelry and watch repairs, including engagement ring creation. This family-owned business, with over 300 years of expertise in the jewelry trade, is renowned for its high-quality craftsmanship and exceptional customer service. With Michael Hounoud and his skilled team, customers can expect personalized attention, particularly when it comes to designing custom engagement rings.

The business has received a total of 21 reviews, showcasing a strong positive sentiment from customers. Many reviews highlight the friendly atmosphere, efficiency, and quality of service experienced at Pro Jewelers, contributing to a positive reputation.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Customers frequently praise the quality of workmanship and the personal approach of the staff, particularly in engagement ring design and repairs. While there are few negative mentions, they were primarily minor concerns about service wait times.

Best Review:
Marianne appreciated Pro Jewelers for their exceptional quality and service, noting how thrilled she was with her purchased jewelry.

Worst Review:
A reviewer mentioned that while the service was generally good, the wait time could be slightly longer than expected during busy hours.

**Operating Hours:**
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.