Carter's Jewelry, Saint Augustine, FL

Carter's Jewelry, located in St. Augustine Beach, FL, is a well-regarded local jeweler known for its fine engagement ring services and custom jewelry design. The store has been family-owned and operated for over 31 years, providing a diverse selection of exquisite jewelry, including diamond pieces and personalized custom designs. Customers often commend the knowledgeable and friendly staff, including owner Danny Carter and gemologist George Wheeler, for their exceptional service and attention to detail.

The store operates in St. Johns County and offers a variety of services such as jewelry repair, appraisals, and cash for gold. The atmosphere is described as welcoming, creating a sense of community among its clientele.

However, some customer reviews present a mixed sentiment, citing experiences where service expectations were not met, particularly regarding repair quality. Negative feedback often highlights unsatisfactory experiences with engagement ring repairs and high pricing for deficiencies in service. In contrast, many customers express high satisfaction about the craftsmanship and assistance during the engagement ring purchasing process.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 15%
- Negative: 20%

Carter's Jewelry contact details and operational hours are as follows:

**Address:**
1021 A1A Beach Blvd
St. Augustine, Florida 32080

**Phone Number:**
904-471-1023

**Operating Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Notable staff members include Danny Carter and George Wheeler.

**Best Review:**
Beth praises Carter's Jewelry for doing a fantastic job on her rings, especially after a "tune-up" that restored their sparkle and emphasized the friendly and invested nature of the staff.

**Worst Review:**
Lisa highlights a troubling experience with the repair quality, advising potential customers to be cautious about their services, indicating a lack of trust in the workmanship.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*