Located in St. Augustine, Florida, Frank Reubel Fine Jewelry is a highly regarded jeweler, especially known for its exceptional engagement ring creation services. This jewelry store, situated at 29 King St, offers a wide selection of unique, hand-crafted pieces designed to meet the dreams and preferences of each client. Frank Reubel, along with his son Alex, brings over 50 years of expertise and has won numerous awards for their stunning designs, including 27 Jeweler's Choice Awards. Customers appreciate the warm and inviting atmosphere created by the knowledgeable and friendly staff, who are dedicated to providing personalized service throughout the engagement ring selection process.

The store has received a total of 349 reviews, with many customers sharing their enthusiasm for the high-quality craftsmanship and the attentiveness of the staff. Positive reviews highlight the patience and expertise of team members, particularly in assisting with custom designs and ensuring a seamless experience, while some negative feedback points to issues with customer service in specific instances but does not detract significantly from the overall positive impressions.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Best Review:
A customer named Bj praised the exceptional customer service received when updating an engagement ring, noting how helpful the staff were in enhancing their piece beautifully.

Worst Review:
A review from Erin pointed out that while the jewelry was stunning, there was a concern about the durability of a recently purchased piece, although the customer appreciated the resolution offered by staff.

Opening Hours:
- Wednesday: 10 AM – 7 PM
- Thursday: 10 AM – 7 PM
- Friday: 10 AM – 10 PM
- Saturday: 10 AM – 10 PM
- Sunday: 10 AM – 7 PM
- Monday: 10 AM – 7 PM
- Tuesday: 10 AM – 7 PM

Staff mentioned include Frank Reubel and Alex Reubel.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.