Nettles Fine Jewelry, located at 1811 U.S. 1 South, St. Augustine, FL 32084, is a well-regarded jeweler specializing in engagement ring creation and custom jewelry services. The store has been family-owned and operated for over 40 years, ensuring a dedicated focus on customer service and craftsmanship. Customers report a friendly and knowledgeable staff, including owner Clay Nettles, who work closely with clients to create personalized engagement rings and provide a full range of repair services.
The store's operating hours are as follows:
- Monday: 10 am – 5:30 pm
- Tuesday: 10 am – 5:30 pm
- Wednesday: 10 am – 5:30 pm
- Thursday: 10 am – 5:30 pm
- Friday: 10 am – 5:30 pm
- Saturday: 10 am – 5 pm
- Sunday: Closed
Customer reviews indicate a mixed atmosphere. The overall sentiment from online customer reviews is 75% positive, 15% neutral, and 10% negative. Positive reviews highlight meticulous craftsmanship, excellent customer service, and the store's welcoming environment, particularly for custom designs. However, some customers have noted issues with repair communication and service experiences, leading to a balanced view of the store's reputation.
Best Review: A customer named Bill praised the knowledgeable staff and their assistance in purchasing a ring, particularly highlighting the jeweler's exceptional work in setting a family heirloom stone.
Worst Review: Rosanna expressed her discontent regarding the store's environment, specifically mentioning an unpleasant smell that distracted her from browsing the jewelry.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Staff Members Mentioned:**
- Clay Nettles
**Opening Hours:**
| Day | Hours |
|-----------|--------------------|
| Monday | 10 am – 5:30 pm |
| Tuesday | 10 am – 5:30 pm |
| Wednesday | 10 am – 5:30 pm |
| Thursday | 10 am – 5:30 pm |
| Friday | 10 am – 5:30 pm |
| Saturday | 10 am – 5 pm |
| Sunday | Closed |
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 95
Store Phone Number: 9048245145