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Neff Jewelers, located at 7 Rohde Ave, Saint Augustine, FL 32084, is a well-regarded jewelry store known for its exceptional engagement ring services and custom jewelry creations. With a reputation for outstanding customer service since its establishment in 1995, the store prides itself on providing personalized attention from its knowledgeable staff, including owner Dan Neff, a skilled goldsmith with 30 years of experience, and Jan Neff, who has appraised fine jewelry for 18 years. Customers frequently highlight the store's ability to craft unique engagement rings and modify existing pieces to fit individual styles and preferences.
Operating hours are as follows:
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 4:00 PM |
| Wednesday | 11:00 AM - 4:00 PM |
| Thursday | 11:00 AM - 4:00 PM |
| Friday | 11:00 AM - 4:00 PM |
| Saturday | 11:00 AM - 4:00 PM |
| Sunday | Closed |
The store operates in St. Johns County, offering services such as jewelry appraisals, repairs, and custom designs. Customers appreciate the welcoming atmosphere, with many expressing loyalty due to the trustworthiness and expertise of the staff, as well as the quality of the products available.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is highly positive, with 95% of reviews indicating satisfaction with the services provided. Customers frequently mention the warm and accommodating nature of the staff and the quality of craftsmanship in the jewelry.
Best Review:
Erika praised Neff Jewelers for their quality and exceptional customer service, noting the welcoming atmosphere and the variety of jewelry services offered, including custom pieces.
Worst Review:
Bryan expressed disappointment regarding a significant issue, claiming he found that the diamonds in the engagement ring he purchased were fake, raising concerns about their integrity.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff members include:
- Dan Neff
- Jan Neff
Positivity Score: 95%
Total Customer Feedback Reviewed: 56
Store Phone Number: 9048295003
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