Cassidy by Design, located at 2400 Fenton St, Suite 202, Chula Vista, CA, is a fine jewelry design studio known for its custom engagement rings and personalized jewelry pieces. Situated in San Diego County, this store prides itself on offering unique designs that cater specifically to each customer’s vision.
The team at Cassidy by Design is dedicated to guiding clients through the custom design process, ensuring every piece is crafted with care and creativity. Customers appreciate the inviting atmosphere and the attentive service they receive, which makes designing an engagement ring feel like a truly special experience. Feedback reflects a predominately positive sentiment, with many praising the quality of the work and the expertise of the staff.
Customer Sentiment: Around 80% of customers express high satisfaction, while 10% remain neutral and another 10% cite issues related to service.
Opening Hours:
Monday to Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Best Review: Lisa noted the incredible support from the staff during her custom ring design, stating that the experience felt personal and stress-free.
Worst Review: Ben mentioned delays in communication regarding his order, which left him feeling frustrated and uninformed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 2