McClendon Jewelers & Watch Repair, located at 275 3rd Ave, Chula Vista, CA, is a local treasure in San Diego County for anyone looking to create a custom engagement ring. With a solid reputation and nearly 170 reviews, this family-owned business thrives on its friendly atmosphere and exceptional craftsmanship.
Owner Zaven Abikian, often affectionately referred to as “Z,” leads a team dedicated to helping customers personalize their jewelry. From resizing to intricate custom designs, they excel in turning ideas into beautiful, unique pieces. Customers rave about the attentive service, noting that Z and his staff take the time to listen to their visions, ensuring each creation feels truly special.
While most feedback is overwhelmingly positive, with around 80% of customers expressing high satisfaction, a few have noted minor issues with communication and service timing, leading to about 10% of neutral feedback and 10% reporting concerns.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Monday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
Best Review: Carlos commended McClendon Jewelers for their warmth and personalized approach, especially highlighting how Zavan turned his vision for a 20th-anniversary ring into a stunning reality.
Worst Review: In contrast, May felt disappointed after her necklace repair broke shortly after service, leading to frustration over the lack of resolution for her concerns.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 156
Store Phone Number: 6194221836