M and M Jewelers, Chula Vista CA

M & M Jewelers, located at 266 3rd Ave, Chula Vista, CA 91910, is a family-owned jewelry store that's been serving the community for over 40 years. Known for their expertise in creating custom engagement rings and providing quality jewelry repair services, M & M Jewelers stands out for their personal touch and dedication to customer satisfaction.

Led by Michael Mace, the knowledgeable staff is frequently praised for their helpfulness and approachability. Many customers appreciate the quick turnaround times, especially for eyeglass and watch repairs, and the reasonable pricing—a real plus in the heart of San Diego County. While the majority of reviews reflect positive experiences, some customers have reported issues with communication and service consistency.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday to Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: Closed

Best Review: Joey praised the friendly and efficient service when he had his watch battery replaced, noting the reasonable price and quick turnaround.

Worst Review: Lillian expressed her disappointment with the resizing service, claiming that the staff was unprofessional and didn't address her concerns appropriately.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.