Gold and Diamond Buyers of San Diego Chula Vista CA

Gold & Diamond Buyers, located at 255 3rd Ave, Chula Vista, CA, is a prominent jeweler specializing in engagement ring creation and a variety of other jewelry services. The store operates under the management of Tony and Keivan, who are frequently noted for their professionalism and customer-centric approach.

With a total of 35 reviews across various platforms, customer feedback highlights a strong emphasis on honesty and fair pricing during the engagement ring creation process. Many patrons express satisfaction with the thorough appraisals and detailed information provided regarding jewelry value. The staff's knowledge and willingness to educate customers about their purchases are also commended.

However, some negative reviews point to isolated incidents of poor customer service, including unprofessional behavior from staff members during certain interactions. These reviews indicate a need for consistent training across the team to maintain high standards in customer relations.

Overall sentiment from online customer reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
Michael praised the jeweler for their friendliness and quick service, specifically acknowledging Tony's helpfulness in achieving a satisfying sale for his unwanted jewelry.

Worst Review:
Garth expressed disappointment with the lack of preparation that led to a wasted visit, where the staff seemed unaware of the items he intended to sell, which he felt was unprofessional.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
- Monday: 9:30 AM - 5:00 PM
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members:
- Tony
- Keivan