Cirelli Jewelers, located at 5903 Market St, Boardman, OH 44512, is a renowned family-owned jewelry store specializing in engagement ring creation and a wide array of jewelry services. With an impressive history since 1947, Cirelli Jewelers has established itself as a trusted name in the community, offering an extensive selection of ethically sourced diamonds, engagement rings, and watches. The knowledgeable staff is dedicated to providing exceptional customer service, guiding clients through the process of selecting the perfect engagement ring tailored to their unique tastes and preferences.
Reviews gathered from various platforms reveal an overwhelmingly positive response towards the services provided by Cirelli Jewelers. Out of 62 reviews, many customers have praised the personalized attention and expertise of the staff. Customers often highlight the store's commitment to quality workmanship, particularly in custom designs and repairs.
However, some feedback points to occasional dissatisfaction with repair timelines or specific service outcomes, indicating an area for improvement.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 8%
Negative: 2%
Best Review: A customer named April expressed profound gratitude for the exceptional restoration of a family heirloom, noting that the refinished and resized ring exceeded her expectations, resulting in her commitment to be a lifelong customer.
Worst Review: A customer named Patrick mentioned feeling disappointed by the service he received, citing an unhappiness with how his watch band clip repair was handled, feeling it was dismissed unreasonably.
**Operating Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: Closed
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff members associated with Cirelli Jewelers are Jay, Eric, and additional unnamed staff noted for their friendly and knowledgeable service.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 62