Zales Jewelers, located at 7401 Market St Ste. 741, Youngstown, OH 44512, is a prominent jewelry store within the Southern Park Mall. Their phone number is (330) 758-8684. The store specializes in engagement ring creation and offers a wide array of diamond and precious jewelry, including designer styles and bridal collections. Customers often appreciate the friendly and knowledgeable staff, with particular mentions of team members like Anna, who have been praised for their helpfulness and dedication to ensuring customers find the perfect piece.

In total, 34 reviews were assessed to create this overview, reflecting a mix of positive and negative experiences. Some customers commend the service and product quality, noting the regular deals available. However, others have expressed dissatisfaction with warranty issues and perceived poor customer service.

Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 30%
Negative: 20%

Best Review:
A customer highlighted the amazing service received while searching for an engagement ring, emphasizing the thorough assistance provided by staff members, making their visit a positive experience.

Worst Review:
One reviewer noted significant issues with Zales regarding warranty coverage, claiming that after years of loyalty, previous promises were not honored, leading to frustration and a lack of trust in the brand.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

**Staff:**
- Anna
- Sandy