Cortes Jewelers in Macon GA

Cortes Jewelers, located at 4535 Forsyth Rd, Macon, GA, serves the Bibb County community with a focus on creating exquisite engagement rings and offering a tailored jewelry shopping experience. This jewelry store prides itself on its bespoke, handcrafted collections and custom designs tailored to individual tastes. The skilled craftsmen at Cortes Jewelry ensure that every piece is made with superior attention to detail and quality.

Customer feedback is mixed based on 64 reviews collected from various platforms. While many customers appreciate the warm and friendly service, exceptional craftsmanship, and the welcoming atmosphere of the store, there are significant concerns regarding customer service and repair quality. Positive reviews highlight the staff's helpfulness, quality of custom pieces, and fulfilling experiences in selecting engagement rings. However, some negative reviews mention issues like improper repairs, communication lapses, and dissatisfaction with the pricing.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Opening Hours:
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed

Best Review:
Luke commended Cortes Jewelers for their friendly service, craftsmanship, and an overall excellent experience, emphasizing the welcoming environment and professionalism of the staff.

Worst Review:
Margaret expressed disappointment regarding the repair of her watch, as they failed to shorten both halves of the band correctly, resulting in an unsatisfactory fit and mismatched gold colors.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.