Zales Jewelers - Shoppes at River Crossing Macon GA

Zales Jewelers, located in Macon, GA, is renowned for its exceptional engagement ring creation services. Situated at 5080 Riverside Dr., Ste. 314, Macon, GA 31210-1100, the store is a part of the Shoppes at River Crossing. They offer a wide selection of engagement rings and provide personalized jewelry services, ensuring customers can find the perfect piece for their special moment. The knowledgeable staff assists clients with ring design and customization, making the experience focused and enjoyable. With outstanding customer service noted in many reviews, Zales also provides jewelry and watch repairs, cleaning and inspections, and trade-in options for diamond jewelry.

Phone: (478) 314-8031
County: Bibb

**Operating Hours:**
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
The reviews reflect an overwhelmingly positive sentiment, with approximately 85% positive feedback, 10% neutral, and 5% negative. Customers frequently commend the friendly and knowledgeable staff, particularly mentioning the exceptional service provided during the engagement ring selection process.

**Best Review:** Bryan praised the staff for their excellent service during his purchase, highlighting how the team made the experience enjoyable and stress-free.

**Worst Review:** Amanda expressed disappointment regarding service after experiencing issues with her engagement ring maintenance, indicating a lack of communication regarding the repair timeline.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*