Crown Jewelry and Boutique, situated at 9570 Mentor Ave., Suite C, Mentor, Ohio 44060, operates as a premier destination for custom engagement ring creation and jewelry services in Lake County. The store is renowned for its superior customer service and a warm, inviting atmosphere where expert staff, including co-founders Casey and Rick, offer personalized assistance to match customers with exquisite custom bridal jewelry and estate pieces.

Based on 23 online reviews, customers generally commend Crown Jewelry and Boutique for their attention to detail and the quality of their craftsmanship. Many reviews highlight the exceptional service provided by the knowledgeable staff, who are willing to go the extra mile to ensure satisfaction. However, there have been occasional negative remarks regarding external factors unrelated to service, indicating some customers may feel uncomfortable with the shop's displayed preferences.

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 13%
Negative: 5%

**Opening Hours:**
- Friday: 10 AM – 6 PM
- Saturday: 10 AM – 4 PM
- Sunday: Closed
- Monday: 10 AM – 6 PM
- Tuesday: 10 AM – 6 PM
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 6 PM

**Staff Members:**
- Casey McKeon
- Rick

Best Review:
A satisfied customer, Jake Hassen, praised the store for helping him create a stunning custom diamond engagement ring, expressing happiness with both the quality and the overall experience.

Worst Review:
Bill Adair mentioned feeling uncomfortable due to political displays in the store, leading him to leave without making a purchase, despite his initial intentions.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.