Mentor Jewelry & Loan, located at 8490 Mentor Ave, Mentor, OH 44060, is a distinguished specialty pawnbroker and precious metals dealer, renowned for its expertise in creating beautiful engagement rings and providing exceptional service. With a focus on jewelry and coin dealings, they offer short-term, collateral-based loans on a variety of items, including engagement rings, which makes them a solid choice for couples looking to customize their rings or secure financing.

The store has garnered a 4.4-star rating from a total of 23 reviews, reflecting a generally positive customer sentiment. Positive feedback highlights the helpfulness and friendliness of the staff, particularly emphasizing their expertise in jewelry selection and fair pricing. However, there are negative reviews pointing to occasional rudeness from staff members, which detracts from the overall customer experience.

Operating hours are as follows:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Best Review: Yvonne appreciated the friendly atmosphere and described the staff as welcoming and accommodating, making her feel comfortable during her visit.

Worst Review: Mandy criticized the staff's rudeness, stating that her experience was marred by an unfriendly interaction with a team member.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.