D & G Jewelers, located at 32 Winn St, Burlington, MA, is a well-regarded local jewelry store with over 35 years of experience in buying and selling fine jewelry, diamonds, watches, and more. Situated in the heart of Burlington, this shop is known for its welcoming atmosphere and its focus on creating custom engagement rings. The friendly staff is praised for their attentive service, ensuring that each customer's vision is realized during the design process.
While most feedback leans positive, there are some customers who have experienced challenges with the store's hours and service reliability. As reported, it appears some customers encountered issues with the store not being open during posted hours, indicating a need for improvement in operational consistency.
Customer Sentiment: Approximately 60% of customers expressed high satisfaction, while 20% reported neutral experiences and 20% faced difficulties.
Opening Hours:
Monday: Closed
Tuesday to Saturday: 10:30 AM – 4:00 PM
Sunday: 10:30 AM – 4:00 PM
Best Review: Mark commended the staff's friendliness and noted the impressive array of engagement ring options, emphasizing how well they listened to his preferences.
Worst Review: Kathleen expressed disappointment over the store being closed during advertised hours, which disrupted her shopping plans.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.