JS Diamond Company, located at 3 Old Concord Rd in Burlington, MA, has gained attention for its engagement ring creation and personalized jewelry services. This jeweler operates within the vibrant H-Mart plaza and is known for offering a selection of natural and lab-grown diamonds, catering to customers seeking unique designs for their special occasions. The store is accessible at (781) 272-2400, with operating hours from 10:00 AM to 7:00 PM, Monday through Sunday.

The ambiance of JS Diamond Company is enriched by the professionalism of its staff, particularly the proprietor, Steven Im, who is noted for his knowledgeable and courteous approach. Customers report receiving excellent customer service, with many highlighting the welcoming atmosphere that encourages engagement ring exploration. Positive reviews emphasize the jeweler’s prompt service and quality merchandise, although there are some critical comments regarding specific repair services, indicating a need for improvement in certain areas.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Best Review:
David R. appreciates the exceptional customer service and the quality of the watches available at JS Diamond Company, noting a pleasant interaction with the staff and considering a purchase due to the inviting atmosphere.

Worst Review:
Mike Pindrus shares a negative experience regarding a watch repair, citing dissatisfaction with the adjustment service that led to issues shortly after, suggesting a lack of expertise in handling certain products.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Operating Hours |
|----------------------|
| Monday - Sunday: 10:00 AM - 7:00 PM |

- Staff: Steven Im