David Douglas Diamonds & Jewelry, located at 3605 Sandy Plains Road #260, Marietta, GA 30066, is a highly regarded jeweler specializing in engagement ring creation and personalized service. With a strong community presence, this family-owned business has earned a reputation for its exceptional customer care and comprehensive jewelry services, including custom design, repair, and appraisals.
The store offers a wide selection of natural and lab-grown diamonds, allowing clients to choose from various styles and settings that resonate with their unique tastes. The knowledgeable staff, including professionals like Quinton and Nicole, are dedicated to guiding customers through the engagement ring selection process, ensuring that each piece reflects both quality craftsmanship and personal significance.
Operating hours are as follows:
| Day | Time |
|-----------|------------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The overall sentiment of the reviews indicates a positive atmosphere surrounding David Douglas Diamonds & Jewelry. With 656 reviews considered, the breakdown reveals approximately 88% positive sentiment, 10% neutral, and 2% negative comments. Customers consistently praise the friendly and accommodating staff, while some express dissatisfaction regarding specific repair experiences.
Best Review:
Alex noted the fantastic experience he and his fiancée had while designing an engagement ring, highlighting the attentive service provided by the staff, particularly noting that they were eager to help him achieve his vision despite the unique challenges involved.
Worst Review:
L B. shared a negative experience regarding a ring resizing that did not meet expectations, stating they were unhappy with the end result and felt the communication about the repair process could have been clearer.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 93%
Total Customer Feedback Reviewed: 656
Store Phone Number: 7705780598