Hamilton Jewelers, located at 9 West Park Square, Marietta, GA 30060, operates in Cobb County and specializes in custom engagement ring creation and jewelry repair. Customers frequently praise the knowledgeable staff, particularly Ivan, the owner, who is noted for his extensive experience and commitment to quality service. The shop is known for its ability to bring personalized designs to life, ensuring a memorable experience for couples seeking unique engagement rings.
With a total of 154 reviews, the feedback reflects a mostly positive sentiment among clients, with many highlighting the quick turnaround times, generosity in service, and the welcoming atmosphere created by the staff. However, a few negative experiences were noted, specifically regarding disputes over refunds and some instances of perceived rudeness.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Operating Hours:
- Monday: Closed
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed
Staff Members:
- Ivan (Owner)
Best Review: A customer praised Ivan's ability to create a stunning custom piece that exceeded their expectations, highlighting the detailed craftsmanship and excellent service.
Worst Review: A client expressed dissatisfaction over a refund issue, stating they felt misled after purchasing a ring that their partner did not like, and faced resistance when attempting to return it.
Positivity Score: 90%
Total Customer Feedback Reviewed: 154
Store Phone Number: 6783836156