Dempsey's Jewelers, located at 3018 Peoples St. Suite 100, Johnson City, TN 37604, is a distinguished establishment specializing in engagement ring creation and personalized service. With over three decades of experience serving upper East Tennessee and Southwest Virginia, Dempsey's Jewelers offers a vast selection of engagement rings, custom jewelry, and professional repair services made by their talented in-house jewelers.

The staff at Dempsey's includes Chris Jordan, who brings a wealth of knowledge and passion to jewelry design, and several skilled jewelers dedicated to ensuring that each piece is crafted with precision and care. The welcoming atmosphere allows customers to share their vision, resulting in beautifully customized engagement rings that capture personal sentiments.

Operating hours are as follows:
- Monday to Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Closed Sunday

Customer reviews for Dempsey's Jewelers are abundant, with a total of 691 reviews analyzed.

Overall Sentiment from Online Customer Reviews:
Positive: 91%
Neutral: 5%
Negative: 4%

The sentiment suggests a highly favorable experience among customers, with many praising the friendly service and expertise in creating custom jewelry. However, a few negative comments indicated occasional issues with service speed or lack of attention in specific instances.

Best Review:
Amy expressed her satisfaction as a returning customer, highlighting the friendly and helpful staff who resized her ring the same day, greatly appreciating not having to return for a follow-up visit.

Worst Review:
Max criticized the store for the lack of attention received during his visit, feeling ignored despite multiple employees being present, which raised concerns about customer service quality in particular situations.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Staff Members:**
- Chris Jordan
- Kelly Jordan
- Zack
- Kristy
- Madison
- Beth
- Declan
- Heather
- Clayton
- Mark
- Jason
- Maggie