Johnson's Jewelers, located at 4703 N. Roan St., Ste. 5, Johnson City, TN 37615, operates in Washington County. This jewelry store specializes in custom-designed engagement rings and various other jewelry services. The store is well regarded for its craftsmanship and personalized service, priding itself on creating unique and meaningful pieces that celebrate significant life moments.

The staff at Johnson's Jewelers, led by Matt Johnson, have received considerable praise for their knowledge and dedication to customer satisfaction. Many customers highlight the beautiful custom work offered and the fair pricing, creating an inviting atmosphere for those seeking high-quality jewelry. While most reviews are positive, a few customers have expressed concerns regarding pricing for repairs, suggesting that some services can be on the higher side compared to competitors.

Operating hours are as follows:

| Day | Hours |
|-----------|-----------------|
| Monday | 10:30 AM - 6:30 PM |
| Tuesday | 10:30 AM - 6:30 PM |
| Wednesday | 10:30 AM - 6:30 PM |
| Thursday | 10:30 AM - 6:30 PM |
| Friday | 10:30 AM - 6:30 PM |
| Saturday | Closed |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 87%
Neutral sentiment: 10%
Negative sentiment: 3%

The reviews indicate that customers appreciate the exceptional quality of the custom engagement rings and the professional service, although some concerns about repair costs have been noted.

Best Review:
Tyler Berg noted the outstanding quality of service and competitive pricing, reflecting a strong sense of customer satisfaction.

Worst Review:
Persistent Jordan reported dissatisfaction with the high costs for resizing a wedding set, expressing frustrations over perceived value compared to other local jewelers.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.