Diamond Creations, located at 6832 Old Dominion Dr. Suite 104, McLean, VA 22101, is a distinguished jewelry store specializing in the creation of custom engagement rings and exquisite fine jewelry. With a legacy of service since 1992, the store offers a personalized experience that many customers have found invaluable. The owner, Harry, alongside his sister, has cultivated a reputation for exceptional craftsmanship and attention to detail, ensuring that each piece is uniquely tailored to meet individual desires.
The store is not only known for its engagement ring creation but also provides services including jewelry repair, restoration, and custom design, all performed on the premises. Reviews reflect a strong sentiment of customer satisfaction, particularly highlighting the professionalism and artistry of the staff. Clients frequently commend the welcoming atmosphere, with many feeling like family when they engage with Harry and Jill.
Operating hours are as follows:
- Tuesday to Saturday: 11 AM - 5 PM
- Sunday and Monday: Closed
The overall sentiment from online customer reviews:
Positive: 87%
Neutral: 10%
Negative: 3%
Highlighting the positive feedback, customers especially appreciate the tailored approach to custom designs, with specific praise for Harry's ability to realize their visions. However, there have been some criticisms regarding turnaround times, as some reviews indicated delays when returning for completed pieces.
Best Review: Jordan praised Harry for creating an engagement ring that exceeded his expectations, noting the exceptional quality and customer service throughout the design process.
Worst Review: A review from Rebecca expressed frustration with prior service, recounting issues with materials used for repairs that did not meet expectations.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 48
Store Phone Number: 7038831818