KAY Jewelers in Tysons Corner Center offers a comprehensive selection of engagement rings and personalized jewelry services. Located at 1961 Chain Bridge Rd., Ste. G8 L, McLean, VA 22102, with a phone number of (703) 893-3015, this store prides itself on providing a superior shopping experience. Customers can expect knowledgeable staff members committed to helping guests select the perfect piece for their needs. Services offered include custom and special orders, jewelry maintenance and repair, diamond upgrades, and appraisals.

The sentiment surrounding the store is mixed, based on 110 total reviews. There is significant positive feedback regarding the attentive service provided by associates like Alia and Khowla, who are noted for their patience and knowledge. However, some customers report negative interactions, specifically citing difficulties with the refund policy and unhelpful service during peak times.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%

Best Review: Jessica highlighted that one staff member provided exceptional service despite a busy store, showcasing strong product knowledge and making the engagement ring shopping experience enjoyable.

Worst Review: A customer named Tony expressed dissatisfaction with the store's return policy, feeling that the staff did not honor the advertised terms.

**Opening Hours:**
| Day | Hours |
|-----------|--------------------|
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |

Staff Members Noted: Alia, Khowla