At Fast-Fix Jewelry and Watch Repairs located in the Tysons Corner Center, customers can expect a prompt and efficient service designed to take care of their jewelry and watch repair needs, especially for creating engagement rings. The store is known for its professional staff and owner Josh, who emphasizes high-quality workmanship. Customers appreciate the fast service, with many repairs completed quickly, often while they shop in the mall. They offer a range of services including jewelry and watch repairs, battery replacements, and engraving.
The address is 7951 Tysons Corner Ctr, 2nd Fl, McLean, VA 22102, with a phone number of (571) 633-0766. Operating hours are as follows:
| Day | Hours |
|-----------|--------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
Overall sentiment from online customer reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Positive reviews often highlight the welcoming atmosphere and the efficiency of service, with many satisfied customers mentioning how their watches and jewelry were repaired to a high standard. In contrast, some negative reviews express concerns about pricing and occasional poor customer service experiences.
Best Review: A customer praised the attentive and cordial service while getting their antique gold ring resized and a gold chain repaired, emphasizing the excellent craftsmanship and quick turnaround.
Worst Review: Another customer expressed dissatisfaction with the customer service they received regarding an overpriced battery replacement, indicating a lack of satisfaction with the follow-up service at the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 1898
Store Phone Number: 5716330766