Liljenquist & Beckstead, located at 2001 International Drive, Suite 1798M in McLean, VA, has established itself as a premier destination for engagement ring creation. Situated in Fairfax County, this family-owned jewelery store, with a solid 4.1-star rating from 68 reviews, emphasizes luxury and personalized service.
The knowledgeable staff, including standout associates like Erin Kilday, Michael Canson, and Stella, are dedicated to guiding customers through the engagement ring design process. They are praised for their patience and exceptional customer care, ensuring every client feels valued as they craft the perfect ring. Many customers appreciate the store's extensive selection of exquisite jewelry and the helpfulness of the team, making it a reliable choice for couples looking to create a meaningful piece. However, a small percentage of reviews indicate concerns about inconsistent service experiences, suggesting a need for improvement.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Monday to Friday: 11:00 AM – 6:30 PM
- Saturday: 11:00 AM – 6:30 PM
- Sunday: 12:00 PM – 6:00 PM
Best Review: Dave celebrated his experience with the store, praising the personalized attention he received while seeking an engagement ring and noting the knowledgeable staff who made him feel special throughout the process.
Worst Review: M.V. shared a disappointing experience regarding their return policy, feeling that the staff was unhelpful and dismissive when addressing their concerns about a wedding ring purchase.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.