Diamond Works Jewelry, located at 323 Page Bacon Rd, Ste 9, Mary Esther, FL, is a beloved choice for engagement ring creation and jewelry services in Okaloosa County. Owned by Mike and Betty Tarbuck, this shop has been a staple in the community since its opening in 2005 after years of experience serving local jewelry needs.
At Diamond Works, customers appreciate the personalized service and the owners' dedication to crafting unique engagement rings tailored to individual preferences. Mike, an experienced jeweler since 1978, engages deeply with clients, helping them realize their vision through custom designs and repairs. The shop operates on an appointment-only basis now, focusing on custom design and bridal services, enhancing the personal touch that many customers rave about.
Customer Sentiment: About 85% of customers express high satisfaction with their experience, while around 10% report neutral feelings and 5% share concerns mainly regarding communication.
Opening Hours:
- Monday: Closed
- Tuesday to Friday: 10:00 AM – 6:00 PM
- Saturday and Sunday: Closed
Best Review: Maria praised Diamond Works for the exceptional customer service and noted how Mike beautifully re-strung her mother's pearls, making the experience truly memorable.
Worst Review: Redeemed felt her concerns regarding the pearl ring's repair were dismissed, leading to disappointment in the service she received.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 45
Store Phone Number: 8502445252