Zales Jewelers, located in Santa Rosa Mall, Mary Esther, FL, specializes in creating exquisite engagement rings and offers a variety of fine jewelry selections. The skilled staff is known for their customer service, providing guidance on fine jewelry, gemstones, and metals to assist customers in choosing the perfect engagement ring. Despite a few negative experiences reported by customers, overall feedback reflects a commitment to service and product quality. The store has received mixed reviews regarding its policies and product durability, urging potential customers to consider both the positives and negatives.

Address: 300 Mary Esther Blvd, Mary Esther, FL 32569
Phone: +1 850-244-1197

Operating Hours:
Monday - Saturday: 11:00 AM - 7:00 PM
Sunday: 12:00 PM - 6:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 20%
Negative: 30%

Best Review:
A customer appreciated the knowledgeable staff at Zales, sharing that they found the service friendly and accommodating, leading to a smooth engagement ring selection process.

Worst Review:
Another customer expressed dissatisfaction with the after-sales service, noting their experience with the store's warranty policies as frustrating and feeling misled regarding a product replacement.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.