Maddox Jewelers, located at 144 Mary Esther Blvd, Mary Esther, FL, is a fantastic destination for couples looking to create their dream engagement rings. With a solid reputation in Okaloosa County, this charming shop stands out for its personalized service and quality craftsmanship.
The owner, Mr. Maddox, is known for his skillful work, offering a range of services from custom designs to expert repairs. Many customers appreciate his down-to-earth approach and extensive knowledge about gem selection and ring design, which makes the process of creating a unique engagement ring feel effortless. The friendly environment adds to the experience, making it easy for locals to feel comfortable discussing their vision.
Customer Sentiment: About 80% of patrons express high satisfaction with their experiences, while around 20% point out concerns regarding service delays or communication.
Opening Hours:
Monday to Friday: 9:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed
Best Review: A customer named Carol praised the shop for exquisite ring repairs and Mr. Maddox's helpful attitude, emphasizing how quickly her rings were returned in perfect condition.
Worst Review: A reviewer named Jenifer experienced significant frustration over unresponsive service concerning her orders, stating she felt ignored with no follow-up on her jewelry.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 27