REEDS Jewelers, located at 300 Mary Esther Blvd, Suite 102, Mary Esther, FL 32569, is a reputable jewelry store known for its exceptional engagement ring creation and comprehensive customer service. Operating in Okaloosa County, the store facilitates a range of jewelry services, including ring resizing, jewelry cleaning, and custom designs, ensuring a personalized experience for customers looking to make significant purchases like engagement rings. The staff is praised for their attentiveness and knowledge, particularly employees like Beverly and Shawn, who have made positive impressions on many clients.

Despite the positive feedback regarding customer service and the quality of engagement rings, some reviews highlight issues with long wait times and the handling of repairs. Overall, the store has received numerous positive responses alongside some critiques regarding order fulfillment.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
A customer named Ryan expressed gratitude for the excellent service he received, particularly from Beverly, who made him feel comfortable while selecting an engagement ring, emphasizing the lack of pressure and the kindness shown during the process.

Worst Review:
Feedback from a customer named Susan indicated dissatisfaction with the prolonged delay in receiving a ring, which took nearly three months to sort out, showcasing frustration with the communication regarding the order status.

**Opening Hours:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM

**Staff:**
- Beverly
- Shawn