Diamonds by Design is a distinguished full-service jewelry store located in Topeka, Kansas, specializing in custom engagement ring creation and tailored jewelry services. The store is owned by Marcia and Dan Brenner, who bring over 25 years of experience to crafting exquisite pieces for weddings and anniversaries. With a commitment to customer satisfaction, the staff is known for their friendly and professional approach, helping clients design unique rings that meet their specific desires. Diamonds by Design also offers jewelry appraisals and repair services, ensuring that every piece is well cared for.
Address: 2121 SW Wanamaker Rd #113, Topeka, KS 66614
Phone: (785) 271-5605
Operating Hours:
- Tuesday: 10 am – 5 pm
- Wednesday: 10 am – 5 pm
- Thursday: 10 am – 5 pm
- Friday: 10 am – 5:30 pm
- Saturday: 10 am – 4 pm
- Sunday: Closed
- Monday: Closed
Overall Sentiment from Online Customer Reviews:
The general sentiment towards Diamonds by Design is largely positive, with a score of 74% positive, 18% neutral, and 8% negative based on 67 total reviews. Many customers praise the quality of service and craftsmanship, particularly for custom designs. However, some negative experiences relate to specific service issues or dissatisfaction with certain repairs.
Best Review: A customer highlighted the outstanding service provided by the staff, mentioning how the knowledgeable team at Diamonds by Design helped them create a custom engagement ring that exceeded expectations, emphasizing a seamless and pleasant experience.
Worst Review: One reviewer expressed frustration over a lack of assistance in correcting issues with previously purchased earrings, indicating disappointment in the store's customer service regarding product quality concerns.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff mentioned: Marcia Brenner, Dan Brenner.
Positivity Score: 83%
Total Customer Feedback Reviewed: 67
Store Phone Number: 7852715605