Zales Jewelers, located at 1801 SW Wanamaker Rd Ste G21, Topeka, KS 66604, offers a diverse selection of engagement rings and jewelry services in Shawnee County. The store is known for its range of engagement ring options, allowing customers to design personalized pieces. While the friendly staff have been noted for their attentiveness to customer needs, some reviews indicate concerns regarding service inconsistencies.

Overall sentiment from online customer reviews:
Positive: 30%
Neutral: 10%
Negative: 60%

Many reviews indicate a decline in customer service, with individuals reporting issues with damaged jewelry and unfulfilled promises. However, there are also mentions of knowledgeable staff who assisted customers in finding the perfect ring.

Best Review: Kelli mentioned that the staff at Zales were friendly and attentive, making her feel valued during her visit.
Worst Review: Cynthia expressed dissatisfaction with the condition of her watch after a battery replacement, stating that it was left unwearable and that the service provided did not meet her expectations.

| Opening Hours |
|-------------------|
| Closed |

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.