Helzberg Diamonds, located at 1801 SW Wanamaker Rd, Suite D-10, Topeka, KS 66604, offers a notable selection of engagement rings and exceptional customer service. Known for their ethical sourcing of diamonds, the team at Helzberg is dedicated to helping customers find the perfect ring tailored to their budget and preferences. The staff, including multiple dedicated representatives, is frequently praised for their professionalism and willingness to assist without applying pressure. Customers have highlighted the in-store repair service as a valuable feature, ensuring quick and convenient solutions to any jewelry concerns.

Despite the positive feedback regarding selection and service, some reviews indicate discrepancies in pricing and customer experiences, with a few customers expressing dissatisfaction with service during visits. Nonetheless, the overall environment at Helzberg Diamonds seems to prioritize customer satisfaction, making it a reliable choice for those looking to purchase engagement rings in Shawnee County.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Best Review: Heather noted that the staff at Helzberg Diamonds were friendly and guided her through purchasing stunning jewelry items, highlighting the commitment to excellent service and military discounts.

Worst Review: Kozy complained about being denied a ring cleaning service despite being a loyal customer, expressing disappointment in the service received.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Day | Hours |
|------------|-----------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Staff members mentioned include Tim.