Kay Jewelers operates at 1801 SW Wanamaker Rd, Topeka, KS 66604, within the West Ridge Mall. This jewelry store specializes in engagement rings, offering a diverse selection of fine jewelry along with custom and special order services. With a commitment to customer satisfaction, the knowledgeable staff provides personalized assistance to help customers find the perfect piece for memorable occasions.

The store's operating hours are as follows:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Kay Jewelers has received a total of 86 reviews, demonstrating a mixed sentiment from customers.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%

Positive feedback often highlights the friendly and helpful staff, particularly noting the expertise of team members like Nenah and Melinda, while some reviews commend the atmosphere of the store. In contrast, negative reviews point to issues with customer service and dissatisfaction regarding the handling and quality of jewelry repairs.

Best Review:
Ruth appreciated the continual good service from the Kay staff, indicating a positive experience with their support during purchases and repairs.

Worst Review:
Jenna expressed disappointment in the service received, criticizing the quality of jewelry and the staff's ability to perform basic tasks effectively.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Staff Members Mentioned:**
- Nenah
- Melinda