Eden Jewelry Repair & Designs, located at 1914 Turnbury Dr C, Greenville, NC 27858, is a reputable jewelry store specializing in the creation of custom engagement rings and a wide range of jewelry repair services. With over 25 years of experience in the jewelry industry, the store is known for its dedication to quality craftsmanship and customer service. The staff, well-regarded for their professionalism, includes team members who provide personalized assistance throughout the engagement ring selection and design process.
Reviews of Eden Jewelry Repair & Designs consist of 17 reviews, reflecting a mixed response from customers.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Positive feedback often highlights the exceptional service provided by the staff, emphasizing their helpfulness and skill in creating beautiful custom pieces. However, there are also mentions of negative experiences regarding communication and inconsistent operating hours.
Best Review: A customer named Allison praised the store for assisting her daughter's boyfriend through the entire process of choosing an engagement ring, commending the value and quality of their service.
Worst Review: Paula expressed concerns about dishonesty in the business dealings, indicating issues related to outstanding payments owed by the store.
**Operating Hours:**
- Monday: 11 am – 6 pm
- Tuesday: 11 am – 6 pm
- Wednesday: 11 am – 6 pm
- Thursday: 11 am – 6 pm
- Friday: 11 am – 6 pm
- Saturday: 11 am – 3 pm
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 17