Trinity Jewelers is a renowned jewelry store located in Greenville, North Carolina, specializing in custom engagement ring creation and a diverse selection of gold, silver, and branded watches. With a firm establishment since 2013, they have built a loyal customer base through exceptional service and quality offerings. The store operates within the Greenville Colonial Mall, providing a friendly and no-pressure shopping environment.
The staff, including owner Clinton, is noted for their knowledge and helpfulness, though some reviews highlight concerns about customer service experiences. The jeweler offers repair services along with a variety of beautiful jewelry items for all occasions.
Address: 714 Greenville Blvd SE, Greenville, NC 27858
Phone: 252-361-7521
Operating Hours:
- Tuesday to Thursday: 11 AM - 7 PM
- Friday to Saturday: 10 AM - 8 PM
- Sunday: 12 PM - 6 PM
- Monday: 11 AM - 7 PM
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Positive reviews appreciate the knowledgeable and friendly staff, as well as the store's selection of jewelry. However, negative reviews note instances of poor customer service, with customers expressing dissatisfaction regarding their experiences with the owner and the handling of repairs.
Best Review:
Elanior noted the nice atmosphere and good selection at Trinity Jewelers, highlighting the helpfulness of both the owner and the staff.
Worst Review:
Jeremy expressed disappointment in the treatment he received from the owner, mentioning feelings of disrespect and a lack of value for his patronage.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 15
Store Phone Number: 2529318540